Kiwi Plants Limited Returns Request Form

Cancellation of Order and Return of Goods

  • All customers have the right to cancel their orders placed through our website within seven (7) working days (NZ time) of their payment for goods or up until the goods have been dispatched.
  • Kiwi Plants Ltd will refund, replace or provide credit for goods only if:
    • They were purchased from us within the last seven (7) working days.
    • They are returned to us in their original packaging, unopened and in original, resalable condition.
    • They are returned with a completed return form.
    • They are returned with evidence of their payment (receipt or invoice number).
  • Once we have received the goods in a saleable condition, a refund for their cost will be made to your credit/debit card.
  • Customers are responsible for the cost of returning the goods to Kiwi Plants Ltd.
  • Please note we do not refund any carriage charges paid.
Return Of Goods Request

Contact Details

Please provide the following details about yourself

Returns Details

Please provide a brief description of the goods you wish to return and the reason for returning them.

Terms And Conditions Of Returns

Please note the following.

  • Kiwi Plants Ltd cannot accept responsibility for any loss of, or damage to the delivery once dispatched.
  • For international orders Kiwi Plants Ltd cannot accept responsibility for the actions of your countries border control, and we will not replace or refund, period.

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